TLDR Review: Samsung 27" Front Load Washer
Verdict
This SAMSUNG 27 in. 5.8 cu. ft. Black Stainless Steel Front Load Washer shines with its quiet wash cycles, large capacity, and modern features like the reversible door and companion app. However, potential buyers should be wary of its reported noisy spin cycle issues and spotty manufacturer support, which can lead to costly repairs or replacement. If reliability and customer service are top priorities, you might want to consider other front load washers with stronger repair reputations or better warranty service before committing. If you want to explore other options or verify pricing and deals, we can help you with that.
- Top pro:
- Quiet operation during washing cycles, making laundry less disruptive
- Top con:
- Manual and warranty paperwork are not included in the box, requiring buyers to find and print them on their own
Pros
- •Quiet operation during washing cycles, making laundry less disruptive
- •Includes two hoses for hot and cold water connections, simplifying setup
- •Large 5.8 cu. ft. capacity comfortably handles bulky loads
- •Efficient washing cycles that save water, aligning with eco-friendly needs
- •Pedestal base option raises the washer for easier loading and unloading
- •Door hinge is reversible, allowing the door to open from either side
- •User-friendly controls that are straightforward to learn and use
- •Companion app integration enables remote monitoring and control of wash cycles
- •Highly recommended by users for its overall performance and features
Cons
- •Manual and warranty paperwork are not included in the box, requiring buyers to find and print them on their own
- •Customer service from the seller or manufacturer can be extremely poor and unhelpful, particularly regarding repairs
- •Some users report extremely loud noise during the spin cycle, described as squealing or a jet engine-like howl
- •Multiple failed repair attempts for noise issues, with some repairmen ultimately suggesting replacement
- •Noise issues may worsen over time, including loud knocking sounds and eventual failure to spin properly
- •Manufacturer support reportedly does not always honor warranties or provide satisfactory repair solutions
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How we researched this
About this review: it summarizes the professional reviews and customer ratings ShopSavvy collected for this product, alongside prices from ShopSavvy's price data.
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